RayTEL Technical Services Inc.
Houston, Texas
Managed IT Services
IT Powers Business.
RayTEL Powers IT.
100+
Experienced IT Field Engineers covering Texas
On-demand IT Field Engineers available in all 50 states.
A Managed Service Provider (MSP) is a company that provides IT services such as network management, software updates, and data backup and recovery to businesses on a contract basis. They manage a client's day-to-day IT operations, enabling the client to concentrate on core business activities. MSPs offer customized, cost-effective IT solutions, and act as a single point of contact for all IT-related issues, simplifying technology management for clients.
RayTEL is a leading provider of managed I.T. services with a focus on on-site hardware installation, maintenance and repair. We also provide remote and on site technical support under our own brand, as well as white label service programs. Our experienced technical service providers provide reliable and cost-effective services to businesses of all sizes. With RayTEL, you can focus on your core business while we take care of your technology needs.
Why RayTEL is a tier above other MSPs:
Chat-based, Real-time remote support
Flat-rate, transparent pricing
. Guaranteed Initial Response within 15 minutes. We can offer 24/7 one hour response time to the site if necessary.
On-site & Remote support
. No limit on ticket submission
Monitoring and Insights
- 24/7 access to reporting
- Real-time visibility into user requests
- Identify vulnerabilities
Strategic Projects
- Project management team
- Done at cost without hidden fees
- Expert insights
Network Management
- Reduce downtime
- Proactive network monitoring
- Hardware implementation
Device / Asset Mangement
- Automated device provisioning
- Org-wide security configurations
- Real-time visibility into device health