Managed IT Services for Greater Houston Businesses
Professional, Local Managed IT Support You Can Depend On
Raytel Technical Services Inc. delivers proactive, fully managed IT services to small and mid-sized businesses in Pasadena and the greater Houston area. Our certified team keeps your systems secure, reliable, and ready for work—without the surprise downtime.
Or call our Pasadena office: (281) 555-0134
- Locally staffed help desk with rapid on-site support
- Certified technicians for business-critical hardware and systems
- Predictable, flat-rate monthly managed IT services
Get a Managed IT Quote
Tell us about your environment and we’ll provide a tailored managed services proposal for your Pasadena or Houston-area business.
No long-term obligation to talk with us. We’ll respond within one business day.
Trusted managed IT partner for growing businesses across Pasadena, Deer Park, Baytown, and the greater Houston area.
- Certified field technicians
- Background-checked staff
- Decades of combined enterprise experience
Managed IT Services
Everything your Houston-area business needs to stay online and secure
Raytel acts as your outsourced IT department—monitoring, maintaining, and supporting your technology so your team can stay focused on the work that matters.
Proactive Monitoring & Support
24/7 monitoring of servers, workstations, and network devices with alerting, remediation, and remote support from our local team.
- Help desk & remote support
- Patch & update management
- Asset and license tracking
Cybersecurity & Backup
Layered security and tested recovery plans to protect your business from data loss, ransomware, and downtime.
- Managed endpoint protection
- Secure backup & recovery
- Email and identity security
On-Site Projects & Network
From new office setups to network refreshes, Raytel plans and executes projects with minimal disruption to your business.
- Network & Wi-Fi design
- Server and storage installs
- Office moves and expansions
Certified On-Site Warranty Service
Authorized white-label warranty work for major business technology brands
Raytel is certified to provide on-site warranty services on behalf of several leading technology manufacturers. Because these relationships are delivered under strict white-label agreements, we do not publicly disclose brand names—but our technicians are vetted and authorized to perform warranty repairs to manufacturer standards.
- On-site diagnosis and repair for covered equipment
- Coordinated parts ordering and replacement
- Detailed documentation for your records
- Professional, branded or unbranded presence as required
If your organization relies on vendor-backed equipment, Raytel can often perform warranty service without disrupting your existing contracts or support channels.
“Raytel has been our go-to field partner for on-site warranty work across multiple locations. Their technicians are professional, consistent, and they represent our standards well—whether the visit is branded or white-label.”
Regional Service Manager
Global Technology Manufacturer (Houston area)
- White-label dispatch and documentation workflows
- Technicians trained on enterprise service expectations
- Coverage across Pasadena and the greater Houston metro
Who We Serve
Managed IT for operational, safety-critical, and regulated environments
Based in Pasadena, TX, Raytel understands the expectations of industrial, commercial, and professional firms that cannot afford downtime.
Industrial & Energy
Support for plants, logistics yards, and field teams operating around the clock.
Professional Services
Secure, compliant IT for legal, financial, and consulting firms across Houston.
Multi-Site Retail & Offices
Consistent standards and rapid response for distributed locations.
Local Government & Nonprofit
Reliable IT support for organizations serving our Pasadena and Houston communities.
How We Work
A structured onboarding process with clear communication at every step
We treat your environment like our own—documented, monitored, and reviewed on a regular cadence so there are no surprises.
1. Assessment
We review your current IT environment, risks, and business objectives. You’ll get a concise findings summary and prioritized recommendations.
2. Stabilize & Secure
Our team addresses urgent issues, standardizes configurations, and puts monitoring and backup protections in place as a baseline.
3. Ongoing Improvement
With a stable foundation in place, we meet regularly to review performance, upcoming changes, and opportunities to better align IT with your operations.
“Raytel feels like an extension of our own team.”
“We operate multiple sites in the Houston area, and downtime has a direct impact on safety and production. Raytel responds quickly, communicates clearly, and takes ownership of our environment. They’re the kind of partner you want when technology simply has to work.”
Operations Director
Industrial Services Company – Pasadena, TX
Ready for reliable, local IT support?
Share a few details and we’ll schedule a short call to determine if Raytel is the right fit for your organization.
Serving businesses in Pasadena, Houston, Baytown, Deer Park, La Porte, and surrounding communities.
Transparent Pricing
Predictable monthly managed IT services
Every environment is different, but most clients fit into one of the tiers below. We’ll confirm exact pricing after a short discovery call.
FAQs
Questions about managed IT with Raytel
If you don’t see your question here, we’re happy to address it during a quick call.
Do you only support businesses in Pasadena?
No. While our headquarters is in Pasadena, TX, we regularly support clients across the greater Houston area, including Baytown, Deer Park, La Porte, and surrounding communities. For warranty and project work we can also coordinate coverage for additional locations on request.
What size companies does Raytel typically work with?
Most of our managed services clients have between 20 and 250 employees, often across multiple sites. If you are outside that range, we are still happy to discuss your needs and recommend the right engagement model.
Can you work with our existing internal IT staff?
Yes. Many organizations engage Raytel in a co-managed IT model where we handle monitoring, patching, projects, or field service while your internal team focuses on line-of-business applications and strategy.
How does your white-label on-site warranty service work?
We are contracted by technology manufacturers and partners to perform on-site warranty service under their brand or in a neutral capacity. We follow their processes and documentation standards while delivering the same professionalism our direct clients receive.
Are there long-term contracts?
Managed IT services are typically structured on a 12-month agreement so we can invest in proper onboarding and documentation. However, we will discuss terms openly with you and ensure they make sense for your organization.
Contact Raytel
Let’s talk about your managed IT needs
Share a few details below. A Raytel team member will reach out within one business day to coordinate a call or on-site visit.
Raytel Technical Services Inc.
Pasadena, TX · Serving the greater Houston area
Phone: (281) 555-0134
Email: [email protected]
We respect your time and privacy. We do not share your information and will not send generic marketing materials.
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